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Privacy Policy for itnrry

Last Updated: February 28, 2026

This Privacy Policy explains how itnrry ("itnrry," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you access or use our website, mobile application, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

We know that planning a trip, whether it is a once-in-a-lifetime family vacation or a quick weekend getaway, should be exciting, not stressful. Part of keeping things stress-free is being completely transparent about how we handle your personal information. The sections below explain exactly what data we collect, why we need it to make your itineraries magical, and how we keep it safe.

1. The Information We Collect

To build personalized trips and keep the Service running smoothly, we collect a few different types of information.

A. Information You Give Us Directly

  • Account Details: Your name, email address, profile information, and login credentials.
  • Travel Style and Preferences: The things that make your trip yours, like your budget, ideal travel pace, whether you are an early bird or a night owl, and what you love to do (food, culture, adventure).
  • Trip Details: Where you are going, your flight and hotel info, the activities you select, and the notes you leave.
  • Communications: Any messages you send to our support team or feedback you provide.

B. Information We Collect Automatically

  • Device and Usage Data: Basic technical details like your phone model, operating system, IP address, and how you tap through the app. This helps us catch bugs and improve the design.
  • AI Interactions: We look at how you tweak your itineraries, what you ask our AI to replan, and how you rate activities. This is strictly to help our AI get smarter and offer better recommendations for your future trips.

C. Location Information

If you give us permission via your device settings, we collect your location data (both precise GPS and approximate). We use this specifically to optimize your daily routing, automatically check off places you have visited, and provide dynamic on-the-go replanning if your schedule changes. You can turn this off at any time in your phone's settings.

2. How We Use Your Data

We use the information we collect to make itnrry work for you. Specifically, we use it to:

  • Generate, personalize, and map out your travel itineraries.
  • Adjust your plans on the fly using our AI and your real-time location.
  • Allow you to seamlessly collaborate on trips with friends and family.
  • Provide customer support and respond to your questions.
  • Keep the app secure, prevent fraud, and comply with the law.

3. How We Share Your Information

We do not sell your personal data. We only share your information in the following specific situations:

  • With Your Travel Buddies: If you invite collaborators to an itinerary, they will naturally be able to see the trip details, shared preferences, and public notes you add.
  • With Service Providers: We work with trusted third-party companies that help us run the app, such as secure cloud hosting, AI infrastructure partners, and analytics tools. They only access your data to perform specific tasks on our behalf.
  • For Legal Reasons: We may disclose your information if we believe in good faith that it is legally necessary to comply with a statutory obligation, protect the rights and property of itnrry, prevent fraud, or protect user safety.
  • Business Transfers: If itnrry is ever acquired, merged, or undergoes restructuring, user data would be transferred as part of that business transition.

4. Keeping Your Data Safe

We take security seriously. We implement commercially reasonable technical and organizational safeguards, like data encryption in transit and secure cloud infrastructure, to protect your personal information from unauthorized access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We keep your information for as long as your account is active or as needed to provide our services. If you decide to delete your account, we will safely remove your personal data, keeping only what is strictly necessary to comply with legal obligations or resolve disputes.

6. Your Rights and Choices

You own your data. Depending on your jurisdiction (including the GDPR in Europe, the CCPA in California, and PIPEDA/PIPA in Canada), you generally have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete details.
  • Request the deletion of your data or account.
  • Opt-out of certain data processing or withdraw your consent.

To exercise any of these rights, please contact us at the email provided below.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have accidentally collected data from a minor, we will delete it immediately.

8. Third-Party Links

Sometimes your itinerary might include links to external websites (like a restaurant's menu or a tour booking page). We are not responsible for the privacy practices of those third-party sites, and this Privacy Policy does not apply to them.

9. Changes to This Policy

We may update this Privacy Policy periodically as we add new features or as laws change. If we make material changes, we will communicate them to you via email or an in-app notification. Your continued use of the Service after such updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Email: hello@itnrry.com